Just Pinned to Customer Care: Infographic shows 15 customer experience (CX) factoids form Temkin Group research, including ROI data https://ift.tt/2Os8BKT
Showing that just because Christmas is over, doesn't mean it's time to take down your snowy scenes...I found this article in the Villages Daily Sun : "Walking in a winter wonderland takes on new meaning when anyone enters the home of Don and Lorraine Crowley. The couple have snowy scenes from the North Pole and Elfland set up in the living room, while the garage is filled with a huge Christmas in the City display, complete with streets, bridges and a baseball park. But for Lorraine, president of the Tri-County Department 56 Collector’s Club, the displays are nothing out of the ordinary, considering many of the club members have similar displays in their own homes. “Everybody has different ways of displaying it,” Lorraine said of the Department 56 collectibles. “You find different things. When somebody comes up with a unique idea, you try and share it. It’s always nice to see somebody do something different.” ... click here to read the rest of the article
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